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What is the primary focus of the LEAPS technique?

Physical enforcement of rules

Establishing a rapport and understanding

The primary focus of the LEAPS technique is to establish rapport and understanding between the security personnel and the individuals they are interacting with. This technique emphasizes the importance of communication skills in managing situations, such as conflicts or disturbances, by connecting with people on a personal level. When rapport is built, individuals are more likely to cooperate and engage in productive dialogue. This approach is crucial in security settings as it helps de-escalate potential conflicts and allows for better assessment of situations, leading to more effective resolutions.

While the other options may play roles in security activities, such as confirming criminal activity or ensuring compliance with rules, they do not encapsulate the core intent of the LEAPS technique, which fundamentally revolves around fostering relationships and understanding. The focus on gathering written statements, while important in documentation, is secondary to the interpersonal aspects highlighted in the LEAPS technique.

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Confirming criminal activity

Gathering written statements only

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